Customer Satisfaction Survey

How did you hear about D&D Tire?

Which branch did you visit?   Caldwell    Elko    Eureka    Fernley    Pahrump
Reno    Twin Falls - 206 4th Avenue West   Twin Falls - 1819 Kimberly Avenue

Date of visit

Have you been to this D&D Tire store before?   Yes    No

Why did you choose D&D Tire? (check all that apply)
Reputation    Product selection    Location    Employees   Advertised sale
Other

Who was your counter associate?  

What services did you have done?

Did the counter associate keep you posted on the progress of your repair?    Yes   No

Approximately how long did it take to perform the service?   Less than 30 minutes
30 to 60 minutes    1 to 2 hours    2 to 5 hours    All day    More than 1 day

Was the store clean and orderly including bathroom and waiting room?
Very clean    Fairly clean    Fairly dirty    Very dirty

Will you continue to do business with D&D Tire?   Definitely    Possibly    Probably not

If you answered "Probably not" to the previous question, would you mind telling us why?


Would you recommend D&D Tire to a friend or family member?
Definitely    Possibly    Probably not

Any suggestions you have for D&D Tire to improve future visits.


How would you rank your over all visit with D&D Tire?
Very satisfied    Fairly satisfied    Neutral    Fairly dissatisfied    Very dissatisfied

What other products or services would you like to see us offer?


If you would like someone to contact you please provide the following information:

Full Name:

Vehicle license plate number:    State vehicle registed in:

Phone number:     E-Mail:

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